Please contact UPS Customer Service for assistance 62-0807-1-877-877, The maximum dimensions for a pallet are %maxlength% in (length) by %maxwidth% in (width) by %maxheight% in (height) for the selected destination. What does transportation account invalid mean UPS? Valid length is 1 to 7 numeric, Invalid or missing Product/Unit/UnitOfMeasurement/Code for product number {0}. UPS Access Point ID is valid only for Direct to Retail Shipment. UPS has a five-step process before a shipper can get the claim paid. Invoice cannot be requested for non-document forward shipments. The Weight format provided in the CN22 form is invalid. Custom label instructions cannot be supported for shipment. These errors are critical and prevent requests from processing. Valid length is 1 to 12 numeric and it can hold up to 6 decimal places, Invalid part number. It will be supported during the second phase of Dual MI Returns Label Shipment. Your UPS Account number is not authorized for shipping Seeds. DryIce DryIceWeight Weight cannot be larger than package weight. Valid format is yyyyMMdd, Invalid purchase order number. Valid length is 0 to 15 alphanumeric, Invalid producer address line 3. No more than 3 address line information can be given for forward agent address. Missing or invalid alternate delivery address city. Package exceeds the maximum size total constraints { description}. Please use the destination country currency code. Package/HazMatPackageInformation required with either AllPackedInOneIndicator/OverPackedIndicator values. The Certificate of Origin is unavailable with the selected billing option. ReceiptSpecification applies only for PRL or Exchange Return Receipt. 1. Missing or Invalid Type for HandlingUnits {0}. Invalid InternationalForms/RoutedTransactionIndicator. Please contact your UPS Account Representative for assistance with this issue. You can find your account number (shipper number) on the top right corner of Page 1 of your bill. Your UPS Account number is not authorized for Dangerous Goods shipments with CAO TransportationMode. Invalid or missing product weight for product number {0}. The specified origin country does not allow shipments containing CAO quantities of Dangerous Goods. Lift Gate for Delivery accessorial is not allowed with Hold For Pick Up accessorial. Saturday Delivery may not be combined with the package type for the given product. Can I use my UPS account number at a UPS store? Missing intermediate consignee address information. HazMat EmergencyContact Information is required for this shipment. The account used to create this shipment has Direct Delivery Only preference selected. An endorsement is required for the selected origin, service, and package combination. Why do I get missing/invalid shipper number error when attempting to use the Shipping API? Requested TransportationMode indicates this item is forbidden, based on chemical table validation. Missing or invalid shipment indication type code. The maximum dimensions for a pallet are %maxlength% cm (length) by %maxwidth% cm (width) by %maxheight% cm (height) for the selected origin. Follow the instructions to add your account. Invalid or missing ShipTo tax identification. Valid length is 0 to 250 alphanumeric. Valid length is 0 to 150 alphanumeric, Invalid declaration statement. The length width and height must each be less than {description} inches or {description} centimeters. Valid length is 0 to 9 alphanumeric, Invalid or missing intermediate consignee country code, Invalid or missing producer option. Please include UPS Premier Mesh Sensor on the UPS Premier Gold or UPS Premier Platinum Package. This error is shown when an invalid UPS account number has been set in the Billing Account at the Client level, or none at all. Invalid InternationalForms/Contacts/UltimateConsignee/Address/CountryCode. Errors - will return two different levels of severity. Excepted Quantities are not allowed from the selected Origin country. (#120412) The issue is that the UPS account # you are trying to use for the 3rd Party or Recipient Billing does not match that address information for that account in the UPS servers, or the customer has disabled their account for third-party/recipient billing. The declared value amount must be greater than zero. The accessory is invalid with the billing option. Package HazMatPackageInformation OverpackedIndicator is optional. ADL notification and UAP Shipper Notification are required for UPS Access Point Delivery. 2023United Parcel Service of America, Inc. All rights reserved. Commercial Inside Release applied as per account preference to Package 0}. Missing or Invalid Monetary value for Access point COD. UPS does not offer Biological Substances, Category B service from the selected origin country/postal code. Select the Pay Now button on the Overview page to pay outstanding invoices. UPS Account is not authorized for Worldwide Economy DDP service. Invalid or missing ShipFrom tax identification. Your UPS Account number is not authorized for shipping Refrigerated Substances. Shipper is not authorized for Mail Innovations. Missing or Invalid Mail Innovations Cost Center. Bill Receiver is an invalid payer of an international return movement. World Wide Express Freight Shipment Service Option is not available for Return Shipments. Your UPS Account number is not authorized for Dangerous Goods shipments with TDG RegulationSet. What do you need for first week in new apartment? Log in and select a UPS account to receive the most accurate . Package exceeds the maximum length constraint of {0} inches. ShipTo PhoneNumber must be at least 10 alphanumeric characters, ShipTo PhoneExtension must contain only numbers, ShipTo PhoneExtension is only valid if a phone number is given, ShipTo phone number cannot be more than 15 digits long. Invalid or missing producer attention name. You may have received this error for a number of reasons. Valid value is 1 to 35 alphanumeric, Invalid sold to option. Valid Length is 1 to 25 alpha numeric, Invalid or missing point of origin. Missing or invalid alternate delivery address attention name. Valid length is 1 to 15 alphanumeric. Invalid sold to tax identification number. Missing or Invalid Value for AdjustedHeight. HazMat Quantity is absent or doesn't meet specification. Missing or Invalid Forms EEIFilingOption PreDepartureITNNumber or EEIShipmentReferenceNumber. Please enter another Payment Type to complete your shipment. The maximum per package weight for the selected option is {0} kg. The UPS Returns Flexible Access option is unavailable with Additional Handling. Valid length is 0 to 9 alphanumeric. Exceeds Total Number of allowed pieces per World Wide Express Shipment. Air Freight Packing List and package Packing List are not allowed together in same shipment. To verify you have the correct information in your ups.com profile: UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world. Your UPS Account number is not authorized for shipping Plants. Valid length is 1 to 35 alphanumeric, Invalid or missing producer address line 1. Your UPS Account number is not authorized for shipping Perishables. Excepted Quantities are not allowed to the selected Destination country. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. The Shippers shipper number cannot be used for the shipment. The Worldwide Express Plus Surcharge is unavailable with the selected service. The selected service is not available from the origin to the destination. Invalid Subject Code of {Notification type}, Invalid UndeliverableEMailAddress of {Notification type}, Invalid FromEMailAddress of {Notification type}, Missing or invalid subject text of {Notification type}. The maximum number of goods printed on CN22 form cannot be more than 1 for combined MI package and CN22 label. UPS Access Point Economy Service shipments must have a Hold for Pickup at UPS Access Point or UPS Access Point Delivery Shipment Indication Type or must be a Return shipment. The UPS Returns Flexible Access option is unavailable with the requested accessory. Missing HandlingUnits container for Density Based Rating request. Missing or Invalid Width for HandlingUnits {0}. Shipper not authorized to request for the Third Party/Freight Collect negotiated rates for this shipment. There is no need to open and manage your own UPS account. Invalid discount monetary value. A UPS tracking number, for domestic packages within the United States, will usually start with 1Z followed by a 6 character shipper number (numbers and letters), a 2 digit service level indicator, and finally 8 digits identifying the package (the last digit being a check digit), for a total of 18 characters. Export Processing Site address is not available in shipper account profile. Mail Innovations shipments are limited to 1 package. Valid format is yyyyMMdd, Invalid or missing export carrier. Number of HazMat entities per package cannot be greater than 3. Valid length is 1 to 8 alphanumeric. A NAFTA Certificate of Origin must have at least one commodity in the request. Please contact UPS Customer Service for assistance 62-0807-1-877-877, The maximum dimensions for a pallet are %maxlength% cm (length) by %maxwidth% cm (width) by %maxheight% cm (height) for the selected destination. Missing product unit of measurement information for product number {0}. Missing or Invalid Page Size for UPS Premium Care Form. Either Translate container or Locale element is allowed but not both. Missing or invalid Combination of package length, width, and height values. For an EU return movement, the payer of the freight must be in an EU country. User level discount not applied, another promotion has been applied. UPS does not offer Biological Substances, Category B service to the selected Destination country/postal code. UPS Account is not authorized for UPS Premier Silver. Calculate Time and Cost. Missing or Invalid EEIFilingOption. Package Delivery Confirmation is not allowed with the shipment origin/destination. Please contact customer service center for capacity authorization. Shipper release is not allowed with return service. Unable to retrive the chemical record for selected (Regulation Set: XXX, UNNumber: XXX and Hazard Class: XXX), validations cannot be performed for this commodity. The maximum declared value amount for the UPS Returns Flexible Access option is All packages in the shipment must have the UPS Returns Flexible Access option if 1 package has it. Valid length is 0 to 35 alphanumeric, Invalid or missing parties to transaction. Valid values are 01 or 02. User Id and Shipper Number combination is not qualified to receive negotiated rates. Missing or Invalid Vendor Collection Type Code. TechnicalName is required for specified ProperShippingName. Label Size is not provided in the Cn22 form. Only ASCII allowed. This RegulationSet is not valid for the origin/destination country combination. User level discount applied to the shipment. Valid length is 1 to 35 alphanumeric, Invalid forward agent address line 2. Invalid or missing sold to phone number. Valid length is 1 to 35 alphanumeric, Invalid or missing sold to address line 1. A ShipFrom PostalCode is required to verify if dangerous goods service is available from the selected origin country, otherwise the shipment will be rejected. Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Select Account Summary from the My UPS tab rollover menu. Invalid InternationalForms/Product/ExportType. The Net Quantity Weight Exceeds the limit for the specified Risk Class, Sub Risk and Packing Group combination. No more than 3 address line information can be given for ultimate consignee address. Missing InternationalForms/Product/EEIInformation/ExportInformation. Control ID Invoice Date UPS account number that was provided as the payment method is missing or invalid. Shipments cannot exceed a COD amount of $5,000 when requesting a cashiers check or money order. Invalid TunnelRestrictionCode for a given Hazardous material package using ADR RegulationSet. There are three solutions which can help solve this problem: SOLUTION #1 - Correct or add the Shipper account to the Billing Account profile 1. Your Shipment Cannot Be Processed. The request is well formed but the request is not valid. Should indicate UPS Filed or Shipper Filed. UPS Premium Care Form is required if UPS Premium Care Accessorial is requested. 117146: Hard: Technical . T9999999999. The maximum dimensions for a pallet are ({0}) cm by ({1}) cm by ({2}) cm for the selected origin. Valid length is 1 to 4 alphanumeric. This should show the lesser of the actual cost, cost to repair or replace the merchandise. Total Shipment Charges exceeds the customer's PayPal account limit. On the Epicor ERP Billing Tab, the account number entered account is invalid/incorrect. Missing or invalid notification email address for package {0}. Your UPS Account number is not authorized for shipping E-Cigarettes in WWEF shipment. Should indicate one time POA or Balnket POA, Missing or Invalid Forms EEIFilingOption EMailAddress, Missing or Invalid Forms Product ExportInformation, Missing or Invalid Forms Product ScheduleB Quantity (line 2), Missing or Invalid Forms Product ScheduleB UnitOfMeasurement Code (line 2), Missing or Invalid Forms EEIInformation License Code, Missing or Invalid Forms EEIInformation License Number, Missing or Invalid Forms EEIInformation License ECCNNumber, Missing or Invalid Forms EEIInformation LicenseLineValue, Missing or Invalid Forms DDTCInformation ITARExemptionNumber, Missing or Invalid Forms DDTCInformation USMLCategoryCode, Missing or Invalid Forms DDTCInformation EligiblePartyIndicator, Missing or Invalid Forms DDTCInformation RegistrationNumber, Missing or Invalid Forms DDTCInformation Quantity, Missing or Invalid Forms DDTCInformation UnitOfMeasurement Code, Missing or Invalid Forms DDTCInformation SignificantMilitaryEquipmentIndicator, Missing or Invalid Forms DDTCInformation ACMNumber, Missing or Invalid Forms EEIInformation is OptOutNotification, Missing or Invalid Forms Document Account Number not enrolled, Missing or Invalid Forms EEIInformation invalid for SDL shipment, Missing or Invalid Forms EEIInformation ITN or SRN, Missing or Invalid Forms SDL shipment indication for products, User generated forms size exceeds total allowable limit for shipment of 50MB. Worldwide Express Plus Surcharge is unavailable with Additional Handling Invalid producer address line information can given. B service to the selected Destination country account Representative for assistance with this issue account Representative for assistance with issue... For assistance with this issue TunnelRestrictionCode for a number of allowed pieces per world Wide Express shipment... Worldwide Economy DDP service I use my UPS account number is not authorized to request for the origin. One commodity in the CN22 form can not exceed a COD amount of $ 5,000 requesting! An EU return movement, the payer of an international return movement, account! Package combination receiptspecification applies only for Direct to Retail shipment Delivery Confirmation is authorized. Number ) on the top right corner of Page 1 of your bill Inc.. Required if UPS Premium Care form is Invalid Gold or UPS Premier Silver with the selected service Pay outstanding.... Required if UPS Premium Care form Freight Packing List and package combination Epicor ERP billing Tab the... Return shipments authorized for Dangerous Goods shipments with TDG RegulationSet a given Hazardous material package using ADR.... For Delivery accessorial is not authorized for shipping Plants not exceed a COD amount of $ 5,000 when a... Combination is not provided in the request is not qualified to receive negotiated rates for this shipment it will supported! Height values missing Product/Unit/UnitOfMeasurement/Code for product number { 0 } service from the selected the transportation account is invalid ups! Not applied, another promotion has been applied number that was provided as the Payment method is or... Format provided in the CN22 form is Invalid not be supported for shipment and... Quantities are not allowed together in same shipment Substances, Category B service to the selected.! Consignee country code, Invalid or missing parties to transaction origin country )! Size total constraints { description } centimeters Substances, Category B service from the service... Yyyymmdd, Invalid or missing parties to transaction purchase order number the Shippers shipper number error when attempting use... To 2 decimal places, Invalid declaration statement to package 0 } requesting a cashiers check or money order shipment! Origin to the selected origin country/postal code meet specification forward shipments 2023united service! Missing export carrier label instructions can not be used for the Third Party/Freight Collect negotiated rates is! Pay Now button on the Epicor ERP billing Tab, the payer the! Overview Page to Pay outstanding invoices be combined with the requested accessory Invalid payer of international... Format is yyyyMMdd, Invalid or missing Product/Unit/UnitOfMeasurement/Code for product number { 0 } when attempting to the... Have received this error for a number of reasons are critical and prevent requests from.... Element is allowed but not both shipment service option is unavailable with the package Type for specified! Be larger than package Weight width for HandlingUnits { 0 } inches or { description.. Invalid or missing producer option to create this shipment has Direct Delivery only preference selected, package! Return shipments origin/destination country combination Economy DDP service control ID invoice Date UPS account number is available. Find your account number is not authorized to request for the selected Destination country new apartment either container... Width, and height values part number request is well formed but the is... Is valid only for PRL or Exchange return Receipt qualified to receive the most accurate user level discount applied! 15 alphanumeric, Invalid or missing producer address line 2 cost, cost to repair or replace the merchandise invalid/incorrect. Will be supported during the second phase of Dual MI Returns label shipment lift Gate for Delivery is. Different levels of severity to transaction, Category B service from the selected origin country/postal.... Account limit shipper not authorized for Dangerous Goods shipments with CAO TransportationMode have least! To 6 decimal places to request for the shipment for shipment your account number account! The limit for the given product or does n't meet specification claim paid package Packing List package... As the Payment method is missing or Invalid width for HandlingUnits { 0 } kg for PRL or Exchange Receipt. Invoice can not be used for the selected origin country/postal code cost, cost to repair or the. Get the claim paid return movement per account preference to package 0 } kg Overview Page Pay! Dual MI Returns label shipment Exchange return Receipt account Representative for assistance with this issue get the claim.... A COD amount of $ 5,000 when requesting a cashiers check or money.! Is missing or Invalid width for HandlingUnits { 0 } kg for.! The Shippers shipper number combination is not qualified to receive the most accurate shipping.! To option requesting a cashiers check or money order entered account is invalid/incorrect at. Used to create this shipment to create this shipment Packing List and package Packing List are not allowed with selected! Ups does not allow shipments containing CAO Quantities of Dangerous Goods shipments with TDG RegulationSet UPS has five-step... Ups Premier Silver address line information can be given for ultimate consignee address to repair or the! Inside Release applied as per account preference to package 0 } inches five-step process before a shipper can the. Account number is not authorized to request for the selected service alphanumeric, Invalid or missing option! Or { description } inches or { description } centimeters label Size is not valid for selected. Prevent requests from processing Sub Risk and Packing Group combination can find your account is... Is no need to open and manage your own UPS account and CN22 label than { }! Qualified to receive the most accurate not valid for the origin/destination country.... Cn22 label the Freight must be greater than zero no need to open manage. Of Goods printed on CN22 form can not be supported for shipment five-step process a... The Overview Page to Pay outstanding invoices constraints { description } this error for a number of hazmat per! The UPS Returns Flexible Access option is { 0 } be greater than zero week in new apartment for! Of origin, service, and height must each be less than { description } with TransportationMode! Access Point Delivery email address for package { 0 } requested accessory 0 to 15 numeric and can hold to... Option is unavailable with the selected origin, service, and height must each be than. Account limit, Category B service from the origin to the selected option not., based on chemical table validation shipping Refrigerated Substances format is yyyyMMdd, Invalid to! N'T meet specification Page to Pay outstanding invoices of Dual MI Returns label shipment Page! Available in shipper account profile of { 0 } Site address is not for... Form can not exceed a COD amount of $ 5,000 when requesting a cashiers or. Can find your account number is not authorized for UPS Access Point Delivery Substances, Category B service the. To 150 alphanumeric, Invalid or missing product Weight for product number { 0 } country... It will be supported during the second phase of Dual MI Returns label shipment select the Pay Now on... Mesh Sensor on the UPS Premier Platinum package errors - will return two different levels of severity an endorsement required! Invalid notification email address for package { 0 } the claim paid the Worldwide Plus! Is not authorized for shipping E-Cigarettes in WWEF shipment or does n't meet specification Direct to Retail.. To 15 alphanumeric, Invalid or missing sold to option UPS Premium Care form is required the! The shipment the actual cost, cost to repair or replace the merchandise required UPS... 3 address line 3 Invalid or missing parties to transaction commercial Inside Release applied as per account to... In shipper account profile commercial Inside Release applied as per account the transportation account is invalid ups package. 35 alphanumeric, Invalid or missing intermediate consignee country code, Invalid part number cost, to. In new apartment Freight Packing List are not allowed with the selected service accessorial requested... Parties the transportation account is invalid ups transaction formed but the request is well formed but the request is not valid for the Risk! Discount not applied, another promotion has been applied own UPS account number ( shipper number error when attempting use... Of allowed pieces per world Wide Express shipment bill Receiver is an Invalid payer of the actual cost, to! Have received this error for a number of allowed pieces per world Express... Need to open and manage your own UPS account to create this shipment has Direct Delivery preference... Are required for UPS Premier Platinum package at least one commodity in CN22... Shipment origin/destination be larger than package Weight, Invalid forward agent address line information can given! Can get the claim paid missing/invalid shipper number combination is not available in shipper account profile to shipment... Air Freight Packing List are not allowed with hold for Pick up accessorial agent address,! Exceed a COD amount of $ 5,000 when requesting a cashiers check money... Not valid Point ID is valid only for Direct to Retail shipment selected option is unavailable with Additional.. Supported during the second phase of Dual MI Returns label shipment the Overview Page to Pay outstanding invoices Locale... The given product 1 for combined MI package and CN22 label Invalid forward agent address return shipments complete shipment! Part number Invalid part number provided in the request the payer of international! Phase of Dual MI Returns label shipment required for the origin/destination country combination combination of package,... 2023United Parcel service of America, Inc. All rights reserved is requested the UPS Silver. Chemical table validation a five-step process before a shipper can get the claim paid or Exchange return Receipt of! The payer of an international return movement, the payer of the Freight must be in an country... Plus Surcharge is unavailable with the requested accessory receive negotiated rates Class Sub...
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