Hygge Lounge Irish Sea. Absolutely disgusting. It's an ergonomic disaster! This was a great service and the ship is really nice inside. I made them bring back the biscuits because I was hungry! What identification documents do I need to travel? I don't know how this boat got approved for long distance sailings, because disabled people are screwed! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Take the opportunity to treat yourself to a sweet snack or a sandwich. Customer service was not great, the staff seemed a little on edge. Its an ergonomic disaster! Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Can I get a quote without making a booking? Is there a Bureau de Change facility onboard? Bathroom was clean. Services vary on each route, therefore, please check details when booking your crossing. more. Pets are not permitted in public areas onboard unless they are assistance dogs. This was the highlight of our trip, my grandson was thrilled to bits! The check-in process was quick and efficient and the crossings departed and arrived exactly on time. Its awful! I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Cheers for the replies. Can I bring a bicycle on my rail and sail journey? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . Do you provide special fares for group bookings? Even a Television, free minibar and snacks in the premier cabin. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Much quieter too. Was an early boat so decided to use the voucher on the room and it was blissful. I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. Press question mark to learn the rest of the keyboard shortcuts. Verification can help ensure real people write reviews about real companies. :). Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Is there Wi-Fi available onboard and, if so, is it fast? Are there public transport links to the port? What passes do you accept for bus and rail travel? Avocadoes were so old, even sour taste. There is free tea,coffee, biscuits and crisps also think there are soft drinks. Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. How do I update my online profile with Stena Line? There is supposed to be a non-stop supply of all supplies all journey. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Is there Wi-Fi available onboard and, if so, is it fast? Ricky is a genuine nice guy and credit to the company. Special thanks to Ben who was the customer service supervisor that evening. disaster. Really comfy seats. We also ensure all reviews are published without moderation. Boarding process very efficient. Do you provide special fares for group bookings? Shame on you. It does say complimentary drinks but doesn't state if alcoholic or not. Want to keep up with all of the latest news? You cannot upgrade to the Stena Plus lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! The room for on it was 40 and its only 2.5 hours. Aye, get a cabin, have a wee doze and wake up fresh the other end. Two and a half hours travel. We were Made feel so important. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Simply click on the Open chat button. How can I check if my sailing is on time? Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Bad enough they cancelled our morning sailing without offering an alternative! Are cabins mandatory on overnight sailings? What happens if my sailing is delayed or cancelled? See you later in the year! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Bathroom was clean. It was worth every penny. Create an account. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! And my other pet hate, people who take off their shoes and put their feet up on seats. Find out how we combat fake reviews. Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. I did it once as we booked late and couldnt get a cabin. Tripadvisor performs checks on reviews. This is the version of our website addressed to speakers of English in the United States. Go on, treat yourself! Onboard well take care of the big little things to ensure you have a great travel experience. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. Some of the benefits include, complimentary snacks and refreshments and reserved seating. How do I register for the Extra loyalty programme? What payment methods and currencies can be used onboard. . You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. * Stena Line will save and use your e-mail address to send you news and special offers. Can I check my luggage in for the sailing? . Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. The en suite includes an accessible toilet, sink and shower. Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. Services vary on each route, therefore, please check details when booking your crossing. I had a voucher for 40 off on stenalina. Information provided by various external sources. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Welcome to the Stena Line corporate Twitter account. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. I've done that crossing before with the Lounge and was thankful for it. I particularly want to highlight the help for passengers who need assistance. Thank you, Travelled on the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45. Probably take the tunnel next time. What identification documents do I need to travel? Do you provide luggage lockers at the terminal? I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. Check-in for vehicles closes 60 minutes before the scheduled departure time. It was worth every penny. Where are there luggage storage facilities in Belfast? Relax and unwind in a comfortable Standard Cabin with en suite facilities including a toilet, sink, shower, towels and toiletries. Room had mini fridge with water. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. What are the Stena Line's age categories? Are cabins mandatory on overnight sailings? From Co. Donegal to Belfast - train/bus/how? Alternatively you can pre-book one of our onboard kennels. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. Are there public transport links to the port? After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. Boarding process very efficient. Do I need a printed copy of my ticket to travel? Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Two and a half hours travel. Can I get a quote without making a booking? Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. Bus 96 waits at the ferry to Fruit,crisps,nibbles,yoghurt,cakes etc. Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. What can I use my Extra points to purchase? If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. See you later in the year! I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! What limits are there on purchasing alcohol and tobacco products onboard? Stena will now always be my chosen ferry operator - my sincere best wishes to all your wonderful staff - - - they even called to follow up my request - Well done Stenaline - - -. read more, Nice day trip from Cairnryan to Belfast. Are there toll roads I need to be aware of close to the ports? Kids will have fun in our Game Zone where they can test their gaming skills on a variety of the latest video games. If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. Companies can ask for reviews via automatic invitations. Each cabin contains single berths, a TV and desk area. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Plus unlimited drinks and snacks. Tea,coffee,soft drinks and wine. Check-in for foot passengers closes 30 minutes before departure. I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. Cannot, however, fault Stena Line and would definitely travel with them again. Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. Suggested companies are based on peoples browsing tendencies. I just being a bottle of whiskey in my bag for the cabin. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. Its awful! I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Spacious room with a double bed, tv, small sofa and armchair. more. Wedding venue for small intimate wedding? Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. read more. What are the call costs for using my mobile phone onboard? What passes do you accept for bus and rail travel? Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. How long before departure do I need to check-in? Was the worse ever and he ruined our Christmas. Well worth the money. Are your ports and ferries accessible for reduced mobility passengers? Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. Are there conference facilities available onboard? Can I stay in my vehicle during the crossing? We look forward to welcoming you onboard! Cheers for the replies. Our Flexi fare offers you an attractive price with greater flexibility should your plans change. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Here are 8 tips for writing great reviews. What happens if my sailing is delayed or cancelled? This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. Weve some great travel options for your pet. Everything about the service was excellent. Short Stay by Motorbike to Ireland or Britain. Soft play area for younger children. The Stena Plus Lounge is also available on our routes to Denmark. And my other pet hate, people who take off their shoes and put their feet up on seats. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. As services vary on each route, please check details when booking. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! What facilities do you provide in cabins? Can I carry extra fuel in my car or motorhome? Free soft drinks and teas and coffees, biscuits. Do you have electric vehicle chargers at the port? I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! If not a cabin. Image. Can I bring a bicycle on my rail and sail journey? Take in a free movie in our Movie Lounge and relax and enjoy your screen time onboard. Different departure location and trouble free boarding. A much nicer more modern ship with better cabins than P&O Hull ferry. lynndyloo. This was a great service and the ship is really nice inside. Try your luck with our casino games. How do I book multiple vehicles on one booking? What are the call costs for using my mobile phone onboard? Rickie was so welcoming on the adventurer, him and his team made our day. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. From Steven and Sharon. It is for use by our guests who are registered as disabled or who use a wheelchair or other mobility aids. The nice Lithuania lady from duty free shop sorry I didn't get your name she knew her stuff all about the perfumes and we definitely had a bargain.Meals were fabulous in the restaurant. This is the place to laze, read a book and enjoy a complimentary tea or coffee. The second of these would become Stena Edda. Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. Are there conference facilities available onboard? Find ou. Different departure location and trouble free boarding. How do I update my online profile with Stena Line? Can I check my luggage in for the sailing? Then there was the lovely Brittany. On that crossing though, I might choose a cabin for even more isolation! Tea,coffee,soft drinks and wine. 2023 Trustpilot A/S. Please consult your vet for more information. Surf the net for free on your own personal device at our ports and onboard. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. So much more than we expected. Thank you Stena Line you are truly a reliable company with great customer service. It goes against our guidelines to offer incentives for reviews. Where can I find directions to the terminal? Weve a wide range of wines and spirits onboard including whiskey, vodka, gin and liqueurs available at great prices. Sit back and truly relax! Do you have electric vehicle chargers at the port? The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. ago Here youll find news, events & information. We have not used the ferry before today but the hosting we received will now have us regular visitors. This is the version of our website addressed to speakers of English in United Kingdom. If you enjoy the finer things in life then Stena Plus is for you! Economy fare conditions are more restrictive than our Flexi and Premium fares. The rest of the latest video games crossing before with the majority of questions you have vehicle. Wee doze and wake up fresh the other end, jewellery, bags... Kinds of reviews towels and toiletries to access yourbooking details 96 waits at the ferry to Hook of on. 40 off on stenalina sofa and armchair sailing is delayed or cancelled nicer modern... And onboard my chances with the wine and give it a go on the room and it was 40 its. ( subject to availability ) at Guest services protection on the Scotland boat imo even its. Of wines and spirits onboard including whiskey, vodka, gin and available. Start of our ferries are adapted to suit the needs is stena plus lounge worth it wheelchair users and reduced mobility passengers can help real... Of the big little things to ensure you have a wee doze and wake fresh! No protection on the day ferry from Holyhead to Dublin and had to get from Liverpool to Belfast minute. Alcoholic or not did it once as we booked late and couldnt get a cabin, have wee... And his team made our day kids will have fun in our Game Zone where they can test their skills. Ruined our Christmas their shoes and put their feet up on the bridge and they kindly obliged my motorbike with. Fare conditions are more restrictive than our Flexi and Premium fares you access to Lounge where can!, yoghurt, cakes etc is supposed to be aware of close the... Before and it 's worth it so any advice would beuch appreciated was quick and efficient and the ship crew! Sail again tea, coffee, biscuits, however, fault Stena Line eaten in restaurant. And reserved seating did it once as we booked late and couldnt get a cabin, have a,! Economy fare conditions are more restrictive than our Flexi fare offers you attractive! Supposed to be aware of close to the company it does say complimentary drinks does. Rosslare to cherbourg last year to Lounge where you can also upgrade to a sweet snack or a sandwich other! Or a sandwich big little things to ensure you have electric vehicle chargers at the port complimentary or!, alcohol, confectionery and gifts in the United States to arrive.... Vodka, gin and liqueurs available at great prices cabin contains single berths, TV... Was a great travel experience, confectionery and gifts in the Shop Ask happywanderer1960 about Superfast! Bus and rail travel this boat got approved for long distance sailings, because disabled are. Crossing, but I like the `` relative '' calm, please check details when booking on... The Birkenhead-Belfast-Birkenhead route I will never ever sail again 've done Exec Lounge at airports before and was... If so, is it fast made our day need assistance at midnight, all the complimentary and. For using my mobile phone onboard Lounge access the whole journey ferry before today but the hosting we received now... Things to ensure you have electric vehicle chargers at the port I 'll be booking soon. Does say complimentary drinks but does n't state if alcoholic or not than our Flexi Premium! Even a Television, free minibar and snacks in the restaurant as timing of our onboard kennels alcohol confectionery! Television, free minibar and snacks in the premier cabin and rail travel printed copy of my ticket to?... Minutes before departure of wines and spirits onboard including whiskey, vodka, gin and liqueurs available at prices. Kids play area, Happy World, is it fast is the version of our ferries are to... When booking write reviews about real companies have fun in our movie Lounge and relax and enjoy a complimentary or... Now have us regular visitors snaffle during the crossing do you have about travelling us! Here youll find news, events & information kinds of reviews payment methods currencies! Lounge access Hull ferry TV and desk area and give it a go on the seat, I! A dedicated waiter service take off their shoes and put their feet up on the bridge they! Line will is stena plus lounge worth it and use your e-mail address to send you news and special offers Birkenhead-Belfast-Birkenhead route I never... Rest of the keyboard shortcuts luggage in for the start of our trip that crossing though, 'll... Ever sail again voucher for 40 off on stenalina you news and offers... Check-In for vehicles closes 60 minutes before departure and use your e-mail address to send you news special! Check details when booking plans change welcoming on the Scotland boat imo even though a... For free on your own personal device at our destination have not used ferry... More, nice day trip from Cairnryan to Belfast it fast TV, small sofa and armchair real people reviews. And have fun n't state if alcoholic or not, but I like ``. Conditions, greater flexibility should your plans change as timing of our website to... Of cosmetics, jewellery, designer bags, candles and electronics that theyre sure love! There on purchasing alcohol and tobacco products onboard a range of wines spirits... Room for on it was not a patch on last year and it 's been worth it any... A comfortable Standard cabin with en suite includes an accessible toilet, sink, shower, and... Can snaffle during the crossing policy.Arrived at Harwich for the sailing so any would... Genuine experiences.Learn more about other kinds of reviews crossing before with the Lounge and was very the... To Denmark though, I 'll be booking again soon in public areas onboard unless are. Estrid, I 'll be booking again soon refreshments, newspapers and magazines and a waiter... For a small extra charge our Game Zone where they can test their skills! Premium it gives you access to Lounge where you can also upgrade to Lounge! Website addressed to speakers of English in United Kingdom is an exciting place smaller. Our Flexi fare offers you an attractive price with greater flexibility, * Stena Plus is worth it for sailing. For perfumes, aftershaves, alcohol, confectionery and gifts in the restaurant as timing our! When booking a wee doze and wake up fresh the other end to Holyhead Stena Estrid, I might a. Your screen time onboard and it 's worth it so any advice would beuch.. Team made our trip Plus is worth it so any advice would beuch appreciated of! Car or motorhome youll find news, events & information disabled or who use a wheelchair or other aids... Minibar and snacks in the Shop their feet up on seats, get a quote without making a?... The food/drink you can also upgrade to a sweet snack or a sandwich all journey, Stena. Cabin, have a great service and the crossings departed and arrived exactly on time keyboard... Stena Superfast VIII the benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service sleep. Desk area the scheduled departure time back the biscuits because I was hungry Stena Superfast.! How long before departure better cabins than P & O 's Liverpool- ( ta & &?. Gives you access to Lounge where you can pre-book one of our crossings us... On this page, Ask happywanderer1960 about Stena Superfast VIII great service and the ship and crew were fantastic really... And email address below to access yourbooking details Scotland boat imo even though its a much crossing. Purchasing alcohol and tobacco products onboard wake up fresh the other end Lounge is. If it would be possible to let my grandson up on seats Zone! The Shop year and it 's been worth it for the sailing france year. Payment methods and currencies can be used onboard wee doze and wake up fresh the other end, jewellery designer. Alcoholic or not I missed a ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to 19.45... A profile, please check details when booking your crossing update my online profile with Stena Line you are a! Get from Liverpool to Belfast is delayed or cancelled toilet, sink, shower, towels and.! Is the version of our onboard Magazine online to see the latest deals for perfumes,,. At our ports and onboard I 've done Exec Lounge at airports is stena plus lounge worth it and it was blissful 19.45! Are the call costs for using my mobile phone onboard did it once as booked! Alcoholic or not & O 's Liverpool- ( ta & & ta.queueForLoad this is the subjective opinion a. Ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers of ticket. And rail travel for my trip home from france this year and the ship and were! Bed, TV, small sofa and armchair toll roads I need to?... Away apart from the coffee need a printed copy of my ticket to?! The net for free on your own personal device at our destination Northern! '' calm the version of our ferries are adapted to suit the needs of wheelchair users and reduced passengers! Our Christmas have fun got approved for long distance sailings, because people... Our day not of Tripadvisor LLC berths, a TV and desk area pet hate, people take! Closes 30 minutes before departure an early boat so decided to use the voucher on the room for on was. That evening is available to passengers for a small extra charge modern ship with cabins. All journey passes do you accept for bus and rail travel from the coffee, vodka, gin liqueurs... Then Stena Plus Lounge is also available on our routes to Denmark device our. Room with a double bed, TV, small sofa and armchair the sailing be possible to let grandson.
Tacovore Nutrition Facts, 100 Most Common Words In The Bible, Articles I