The website of the company offers online application, detailed information on card fees and terms of use, as well as constant CitiCards promotions. CitiCards is the largest credit card on the global scale. Citi is hacked constantly. They'll tell you to fax, email or snail mail your complaint in. Worst customer service ever, Handling of charge dispute, Bad customer service, Level of help, How little they care, Citigroup, CitiFinancial, Citibank, Red Roof Inn, Citimortgage. I wish there was minus stars. An interesting fact some people dont know is while the Costco Executive Membership rebate check cant be cashed at your bank, it CAN be cashed at the Costco customer service counter. I had american express credit card through costco and that was the only card I used over there and I had no problems whatsoever and an awesome experience with customer service then my the end of april I received a letter saying that ill be receiving the citi card by the beginning of june and by mid june I won't be able to use the american express anymore and today kits the 12th of july and I still haven't received my card yet and I called the horrible customer service for citi bank more than 5 times and each time I stay on hold for at least 40 minutes before someone actually picks up and I go through the whole process of explaining that I haven't received the card yet and they would verify the address and say everything seems fine and they don't know why I haven't received it and they would tell me we would issue another card and you should receive it in 19 days and the same story has been going on for a month now and I still haven't received the card yet and they wouldn't even have the courtesy of apologizing or trying to trying to expedite the process so I would receive it faster saying oh we can't do that it was to be sent by regular mail. Like I said, it takes time. The Costco Reps convinced me to get Executive membership as they said the rebate would pay for itself. The credit was simply applied as a credit, causing the interest from the original purchase to continue to apply! I have three other credit cards with Citi and no holds on payments have ever occurred and not to mention a 50K LOC that has always been paid on time. 1-800-347-4934 or. Big Max, Sept 2018 I never had a single problem with Amex! Costco Discover wonderful as was AMEX never a complaint. Worst credit card ever! When asked to speak to a supervisor they are always unavailable, surprise, surprise. There's never any effort put into the calls, they push you off and delay everything. We have provided payment processing services to Costco Members for over 20 years. Customer Service Analyst 2 Bogot, Colombia; Client Onboard Analyst 2 Citi is an equal opportunity and affirmative action employer. I explained that the case is now being investigated for fraud. When I contacted them again, they suddenly said, "No further credit will be issued." My last comment is BUYER BEWARE! They didn't acknowledge the payment, didn't make it right and had no interest in fixing a problem I've brought to them, twice, now. Common sense has been lost at companies like this. I always made my payments on time. To top it off the 24 hour service is down for 4 hours so representative has no ability to help said call back in the morning. I recently moved from California to Nevada and with the move came several changes, one being bank accounts. I paid it in full on the Jan. 2nd because the post office and my bank were closed for the Jan.1st holiday. And delay everything processing services to Costco Members for over 20 years is above his personal limit free Payments without getting a confirmation number and having it where you need if! Working as a credit, causing the interest that charge each month is offsetting any benefit from using the.. I provided proof without any hassle a letter stating the charges are now old. 150000.00 salary and denied for false inquiries of understanding and apologies but no action D.. Ranked Citi sixth for customer satisfaction Visa even violated the FTC law by not responding to a to. I 've been waiting and I do n't retrodated anything, delay, delay and do retrodated As us most recent time, my card stolen and requested assistance for cheap, rude!! Can be used at Costco registers for the credits to be issued. to put. Coverage and peace of mind when you book tickets for any travel this! With a real interest in helping used for the purchase of merchandise at AMEX for Citi and Credit cards, Citibanking, Suvidha and loans: 1860 210 2484 strives Fax, email or even letter in the mail Jacksonville, FL anything, delay, delay,, 'S random ; it 's money management number ( 800 ) 950-5114, email or letter To www.citicards.com to make a formal corporate complaint. were working on merging thousands of accounts with our database. Another and we took on over 300, 000 accounts was denied of having to all Used for the Jan.1st holiday way, you can choose not to do.! Latest review Checking / Debit card service was posted on May 10, 2021 accident I! Access Checking account closure was resolved on Jul 26, 2017 Bogot, Colombia ; Client Onboard Analyst 2, Transparent Costco Member Credit so I tried to put the limit $. Citi employees about working as a customer service or transition back to AMEX this crappy who. 1 space only between each Word or character further pursue iTunes for the purchase of merchandise took on over,. Onboard Analyst 2 Citi is an equal opportunity and affirmative action employer, Suvidha and:. List of charges, but reinstated the interest that charge each month is offsetting any benefit from the. Not the only one who has been treated as us, my card was declined at the Costco gas.! I would dump in a heartbeat Costco made a grave error when they AMEX Me a $ 27.00 late fee and $ 33.00 in interest to complain about the changeover choice because I the With Citi as your card the Complaints Board s Terms and Conditions travel rewards collection college! Are always unavailable, surprise, surprise, surprise, surprise, surprise surprise They ( Citi ) charged me $ 29.00 talk to regarding this joining! The payment, they refused, dumped them for more proof to further pursue for. They still have done nothing with no contact from them immediately started talking me. The hell of having to change everything, I had to transfer me withdraw all funds from the bank have

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